Terms & Conditions

Art. 1 - Information to the buyer

Please be advised that the products and services covered by this contract, relating to the site www.bimbivip.com , are provided by BimbiVip srl with registered office in Via Mantova snc Tuscania vt 01017 Italy. This communication is given pursuant to and for the purposes of art. 7 of Legislative Decree 9 April 2003 n.70. Users who complete the registration and accept the conditions of this contract will be able to access the site, without this establishing any commercial relationship between the user and BimbiVip srl and will be able to invite relatives and friends to make purchases. BimbiVip srl is not responsible for any bad use of the site implemented by the user and sends examples and not limited to:

use of the site to insert texts or messages that have no relevance to the activity of the site and in any case harmful to the rights of third parties or illegal or defamatory;
duplication in whole or in part of the contents of the site;
duplication in whole or in part of the software or graphic contents or logos contained in the site.

BimbiVip srl reserves the right to withdraw any message that it deems inappropriate. BimbiVip srl declines any responsibility that derives from the exchange of information between Users through BimbiVip srl. The responsibility for the manifestations spread on its web pages must be attributed to those who create them. Any modification or communication sent within the site between users or to third parties remains the responsibility of those who make it. Any request for information or communication must be sent in written form to Via Mantova snc Tuscania vt 01017 Italy or by email to the following address: sales@bimbivip.com

Art. 2 - Product prices and risk of shipping of goods Product prices are specified within the site and summarized in the "cart" relating to the purchases decided by the user, as well as expressly listed transport costs and any additional cost items to be borne by the user. The risk of shipping the goods from the BimbiVip srl warehouse to the customer, in the event of theft and/or damage, is borne by BimbiVip srl and is included in the contribution of shipping costs paid by the customer at the time of purchase. Any damage must be contested to the courier before opening the packages at the time of receipt of the goods by the user, or as soon as it is found if no damage to the shipping packaging of the product is observable in any way, and must be immediately communicated to BimbiVip srl by registered letter to the address indicated in this contract or using the appropriate online procedure, within your profile. Any shipping risks for returned goods or in any case for shipments from the customer to BimbiVip srl, are borne by the customer. Any refunds will be made after BimbiVip srl has been able to verify the incident and within the time necessary for any verification with third parties responsible for transport.

Art. 3 - Accepted payment methods The payment methods accepted by BimbiVip srl are payment by credit card, Paypal, cash on delivery, or payment by bank transfer. For payment by credit card, the invoice will be issued at the time of payment. For customers who choose to pay by bank transfer, the invoice will be issued upon confirmation of payment. Orders for which payment is not confirmed within 3 days will be cancelled. Customers will receive a reminder of their order and can send the CRO/SWIFT of the payment made to the email address sales@bimbivip.com while waiting for confirmation in order to avoid cancellation. BimbiVip srl is in no way responsible for any rejected payments and for any type of damage or inconvenience resulting from the failure to deliver the goods following the failed or rejected payment or any cause not attributable to.

Art. 4 - Delivery times and costs of the goods

BimbiVip srl has been using DHL, BRT and GLS couriers for years as a logistics and delivery service for goods, therefore one of these partners will be in charge of our shipments in Italy or abroad. Orders are processed and shipped for the Italian territory within 3/5 days of payment made. For orders with destination Italy under € 50, shipping costs will be automatically calculated and indicated to customers. For orders above destination Italy they are free, for all other countries the amount will be calculated at the checkout. The delivery times indicated are for working days. BimbiVip srl delivers 100% of the products within 3/5 working days in Italy, if for CE and Extra CE countries the delivery times will be longer it will be communicated during the purchase.

For purchases from abroad, shipping costs will be calculated based on the overall weight/volume of the goods ordered and the costs will be visible and explicit on the site at the time of closing the order.

Art. 5 - Right of withdrawal

The buyer has the right to withdraw from the contract stipulated under these general conditions, without any penalty and without specifying the reason, within fifteen working days from the day of receipt of the goods by the buyer, pursuant to art. 64 et seq. of the Consumer Code (Legislative Decree 22.07.2005 n. 206). The right of withdrawal is exercised by sending, within the deadline, a communication sent to the address indicated in art. 1 by registered letter with acknowledgement of receipt. The communication can also be sent, within the same deadline, by certified e-mail to bimbivip@pec.it or to the addresses and numbers always indicated in art. 1. BimbiVip srl will respond by email providing detailed instructions for the return.
If the goods have been delivered, the buyer who has sent the withdrawal is required to return the goods by shipping them within a period not exceeding fifteen days from the date of receipt. The costs and risks associated with returning the products will be borne by the buyer, who must send them in a secure manner with the necessary guarantees so that the products arrive in perfect condition. The only costs due by the buyer for exercising the right of withdrawal pursuant to this article are the costs of shipping the goods to the seller. In the event of payment made before exercising the right of withdrawal, the seller is required to reimburse the amount paid, within thirty days from the date on which he became aware of the exercise of the withdrawal.
The return cannot take place in any case if the products supplied have been clearly used. The products must be returned with the appropriate protections, in their original packaging, in perfect condition (not damaged or soiled), with all accessories, instructions and documentation, with the identification tag and labels still attached. The refund of the amount paid by the buyer will be made only after verification of the integrity of the goods by BimbiVip srl and the costs of returning the goods are borne by the buyer as well as the risks arising from the transport of the return.

Art. 6 - Intellectual Property Rights BimbiVip srl reserves all rights relating to the texts, images, graphics of the site and anything else that may constitute a distinctive element of the site itself. Any total and/or partial reproduction is expressly prohibited.

Art. 7 - Access to the contract Pursuant to art. 12 paragraph 3 of Legislative Decree 9 April 2003 n.70, the buyer can download a copy of this contract by saving it on his/her computer. At the time of an eventual order, a copy of the same will be sent, as order confirmation, to the email address indicated by the buyer at the time of registration. BimbiVip srl will keep a copy of all the documentation on its servers in accordance with the law and the buyer, if he/she needs a paper copy or a copy via email of a specific document, must make a written request to BimbiVip srl at the address indicated in this contract.

Art. 8 - Any changes to the contract BimbiVip srl reserves the right to modify these general conditions of sale without prior notice, being able to change, eliminate or add both the contents and services that are provided through the site and the format in which they appear or with which they are represented on its servers. These changes will be effective from the moment of their publication on the site www.bimbivip.com and must be accepted by the buyer each time he makes a purchase through the site www.bimbivip.com . The members of www.bimbivip.com who do not agree with the changes to the general conditions, must notify it and, starting from the date on which the new version comes into force, must stop using the services of BimbiVip srl. In the event that any of the terms of the general conditions are illegal or unenforceable, it will be null and void and the agreements between the parties will apply and, in their absence, what is provided for by the Civil Code.

Art. 9 - Protection of personal data BimbiVip srl informs the buyer, pursuant to art. 13 of EU Regulation 2016/679 (GDPR) containing provisions for the protection of persons and other subjects with respect to the processing of personal data, that the personal data provided by the buyer or otherwise acquired in the context of the seller's activity, may be subject to processing, in compliance with the aforementioned legislation on privacy in telecommunications. Personal data will be processed electronically in compliance with the utmost confidentiality and will be used solely for the execution of the contract and for the management of the purchase order of the products. The communication of personal data is mandatory for the purposes of supplying the goods and failure to communicate them will prevent the conclusion and execution of the contract. The data controller is: BimbiVip srl. No data processing other than that necessary for the execution of the supply may be carried out without the express consent of the buyer. Pursuant to art. 7 of EU Regulation 2016/679 (GDPR), the buyer has the right to obtain an indication of the origin of the personal data, the purposes and methods of processing, the logic applied in the event of processing carried out with the aid of electronic instruments, the identification details of the owner, the managers and the designated representative pursuant to Article 5, paragraph 2, of the subjects of the categories of subjects to whom the personal data may be communicated or who may become aware of them in their capacity as designated representative in the territory of the State, managers or agents. The buyer also has the right to obtain the updating, rectification or, when interested, integration of data, cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including data whose retention is not necessary in relation to the purposes for which the data were collected or subsequently processed, certification that the above operations have been brought to the attention, also with regard to their content, of those to whom the data were communicated or disclosed, except in the case in which such fulfillment proves impossible or involves the use of means manifestly disproportionate to the right protected. Finally, the buyer has the right to oppose, in whole or in part, for legitimate reasons, the processing of personal data concerning him, even if pertinent to the purpose of collection, the processing of personal data concerning him for the purpose of sending advertising material or direct sales or for carrying out market research or commercial communication. To exercise the rights provided for in art. 7 of EU Regulation 2016/679 (GDPR), the buyer may send his written request, by registered mail or email, to the data controllers, sending his request to the addresses indicated in art. 1.

Art. 10 - Validity of the clauses of the contract The invalidity of one or more clauses of this contract does not invalidate the same in its entirety.

Art. 11 - Responsibility of BimbiVip srl and competent court BimbiVip srl is in no way responsible for any disruptions that temporarily make the portal unavailable, or access to it by one or more users. BimbiVip srl is also not responsible for the malfunctioning of the products sold except for what concerns compliance with the warranty conditions and in any case the disputed damage may in no way be greater than the value of the purchased good net of transport costs and additional charges. In the event of non-delivery of the good, delayed delivery or any other disruption such as, by way of example and not limitation, incorrect description of the product sold, images relating to the product etc, the liability of BimbiVip srl will be at most equal to the amount of the purchased good including transport costs and additional charges relating to the same. The buyer undertakes from now to promptly communicate to BimbiVip srl any dispute in written form to the address specified in this contract, and to seek an amicable settlement with BimbiVip srl, in compliance with the conditions set out in these general conditions. Should a civil dispute arise, given the impossibility of an amicable conciliation, the competent court will be that of the buyer, pursuant to the laws in force, provided that it is located within the territory of the Italian state.

Art. 12 - Brands and domain names BimbiVip srl is the exclusive owner of the logos and registered trademarks “BimbiVip” and “ bimbivip.com ” and of any other distinctive sign that includes the word “BimbiVip”, including the domain name “bimbivip.com” and “ bimbivip.it ”. All other distinctive signs that distinguish the products sold on bimbivip.com and business. bimbivip.com present on the website are registered trademarks of their respective owners and are used within bimbivip.com And business.bimbivip.com , for the sole purpose of distinguishing, describing and advertising the products for sale on bimbivip.com And business.bimbivip.com . BimbiVip srl and all other owners of registered trademarks have the right to make exclusive use of the trademarks of their respective ownership. You are not authorized, without the consent of BimbiVip srl and any other owner of registered trademarks, published on the website, to use said trademarks, to distinguish products or services even if not similar to those of bimbivip.com or other trademark owners. Most of the trademarks present on the website and referring to products for sale on bimbivip.com they are famous brands known to the general public and to every user of bimbivip.com . Any use of said trademarks that is not in compliance with the law and, as it is not authorized, is prohibited and entails serious legal consequences. It is not permitted in any way to use said trademarks and any other distinctive sign present on bimbivip.com to take unfair advantage of the distinctive character or the reputation of these trademarks or in such a way as to cause harm to them and their owners.

Privacy

In accordance with Legislative Decree 196/2003, therefore with the Personal Data Protection Code, BimbiVip SRL guarantees that the processing of your personal data or that of your company will be based on the principles of correctness, lawfulness and transparency, as well as protection of your privacy and your rights. By entering your personal and company data during registration on www.bimbivip.com , you also give your consent for them to be used by BimbiVip SRL to send the newsletter or other commercial information via email. In accordance with art. 7 of the aforementioned code, at any time you can rectify your data or request its cancellation by sending an email to:

sales@bimbivip.com