Sweatshirt with kangaroo pocket

The following payment methods are accepted by BimbiVip srl:

CREDIT CARD

At the time of purchase, customers enter their credit card details into a secure electronic banking system, provided by NEXI Spa

Purchases can be made using Visa, Mastercard, American Express and JCB.

We invite you to visit for more information.

Credit Card Security

All transactions are processed through a secure server, ensuring bimbivip.com customers maximum data protection.

Customer Service operators of bimbivip.com are in no way authorized to request or accept credit card numbers and/or expiry dates.

In order to ensure greater protection on purchases made in the e-commerce sector, BimbiVip srl recommends its customers to join the Verified By Visa or Mastercard Securecode services, requesting a PIN security code with which to make their purchases in complete safety.

For more information please visit www.visa.com or www.mastercard.com

Credit Card Charges

If the existing funds are sufficient for the purchase and the bank details provided are valid, the transaction will be processed instantly.

The credit card used will be charged at the time of purchase even if pre-ordered even if these items are shipped later in the season.

BANK TRANSFER

By choosing to pay by bank transfer, at the end of the order the customer automatically receives a confirmation email containing the bank details of BimbiVip srl, after which the goods are set aside pending the arrival of the transfer on the account.

We will ship your order when the transfer reaches our bank account.

PAYPAL

By choosing the Paypal payment method the customer can pay directly through his Paypal account.

BimbiVip srl reserves the right to ship the goods only to the address indicated on the account verified by Paypal.

MARK

Cash on delivery has an additional fee of €4.99 that must be paid at the time of delivery. This fee will be automatically added to the order total.

New Customers

We would like to remind our new customers that BimbiVip srl can ask their bank or Paypal to verify the transaction, also by contacting the counterparty bank. This verification could cause some delay in shipping the order.

BimbiVip srl reserves the right to ship the order only to the billing address.

BimbiVip Srl ships worldwide via GLS couriers.

AVAILABLE ITEMS:

Items are shipped within 1-2 business days (Monday-Friday) from the date of order if paid with Paypal or credit card. In case of payment with Bank Transfer the goods will be shipped after the actual receipt of payment on our account.

Estimated delivery times from shipping date:

USA and Canada: 1-3 business days depending on destinations
Europe – European Union – Express Shipping: 3-5 working days for main destinations / 7-9 working days for remote destinations
Europe – Extra European Union – Express Shipping: 1-2 working days for main destinations / 2-3 working days for remote destinations
Latin America: 3-4 business days
Asia and Middle East: 2-3 business days
Australia & Oceania: 2-3 business days for major destinations / 4-5 business days for remote destinations
Africa: 2-4 working days
Russian Federation: 3-4 working days / about 15 working days (EMS Russian Post)

BimbiVip is not responsible for any delays due to customs operations and controls, or to causes of force majeure beyond the control of BimbiVip .

Attention , in Italy the following days are holidays and the courier does not ship:

January 1st

January 6th

Easter and Easter Monday

April 25th

May 1st

June 2nd

August 15th

November 1st

December 8th

December 25th

December 26th

Shipment tracking

When the order is shipped, customers receive an email from sales@bimbivip.com with the tracking number and a link to monitor the progress of the shipment.

In case of delays due to customs offices, customers will be contacted directly by the courier or by BimbiVip Customer Service

SHIPPING > ORDER DELIVERY

Upon arrival of the goods, customers are asked to carefully inspect the package before signing for proof of delivery of the shipment. BimbiVip packages are carefully packed in a transparent plastic wrapper with adhesive tape, placed around the package.

If for any reason the package appears to have been tampered with or if the adhesive tape is not intact, customers are asked to sign for receipt with reservation, or to refuse delivery. In the event that the delivery has been accepted with an unauthorized signature or there is evidence of tampering with the package, customers are asked to immediately report the incident to the courier and contact BimbiVip Srl at sales@bimbivip.com If the package is damaged, or if some of the goods are missing, the packaging must be kept for further checks.

Any complaint regarding damage, shortages, or delivery to an incorrect address must reach BimbiVip Srl within a maximum of 10 days from the delivery date shown on the courier's website, otherwise it cannot be accepted.

All customers who place an order establish a commercial relationship with BimbiVip Srl and therefore undertake to accept delivery of their package. If the package is not delivered for reasons attributable to the customer (wrong address, recipient always absent, incorrect telephone number, etc.), or if the customer refuses delivery, shipping costs and any customs charges will be deducted from the refund due to the customer.